How to Export Subscribers From Vye

Exporting your subscriber data is a great way to keep backups, analyze customer preferences, or use the data for other marketing efforts. Follow these simple steps to export your subscriber list from Vye within your Shopify Admin.

Step-by-Step Guide:

1. Access Your App in Shopify Admin

  • Log in to your Shopify Admin.
  • From the Shopify Admin dashboard, go to the Apps section.
  • Click on Vye to open the app’s dashboard.

2. Navigate to the Subscribers Section

  • Once you’re in the app, look for the Subscribers section on the left-hand side.
  • Click on Subscribers to view the list of all the subscribers who have signed up through your forms or have been added manually.

3. Open the Export Options

  • In the Subscribers section, locate the More Actions dropdown button (usually found near the top-right of the subscribers list).
  • Click on More Actions to reveal a popover menu.
  • In this menu, you will see two options: Import and Export. Select Export.

4. Choose the Fields to Export

  • After clicking Export, a dialog box will appear with a list of available fields you can export.
  • Select the fields that you want to include in the export file. You can also click on the Select All checkbox at the bottom to select all fields.

5. Export the Data

  • After selecting the fields you want to export, click the Export button at the bottom of the dialog box.
  • Your subscribers will be exported into a file in CSV format and downloaded automatically.

Important Notes:

  • Export Format: The exported file will be in CSV format, that you can easily open with programs like Microsoft Excel or Google Sheets.
  • Email Field: The email field is always exported and cannot be unselected.
  • Data Privacy: Always ensure that subscriber data is stored and used in accordance with privacy laws and your store’s privacy policy.

Troubleshooting:

  • Disabled Export Button: This means you don't have any subscribers just yet that you can export. Check back again when you have at least one subscriber.

Need More Help?

If you have any further questions or need help with exporting subscribers, feel free to reach out to our support team.